BLU BIN RENTALS TERMS AND CONDITIONS
By placing an order with BLU BIN Rentals, the customer agrees to these Terms and Conditions. These Terms
apply to all bin rentals, dolly rentals, delivery services, pickup services, storage services if applicable, and
any related products or services provided by BLU BIN Rentals or its authorized partners.
All BLU BIN rental bins, dollies, and related rental equipment remain the property of BLU BIN Rentals at all
times. The customer receives temporary use of the equipment only for the agreed rental period and may
not sell, lend, rent, sublease, transfer, or allow another party to use the equipment without written approval
from BLU BIN Rentals.
Customer acknowledges that once the bins, dollies, and rental equipment are delivered to the customer’s
location, the customer has care, custody, and control of the equipment until it is picked up by BLU BIN
Rentals or an authorized BLU BIN Rentals partner. Customer accepts responsibility for any loss, theft,
damage, misuse, or destruction of the equipment while it is in the customer’s possession.
Customer agrees to return all bins in the same general condition in which they were delivered, ordinary
wear and tear excepted. If a bin is lost, stolen, not returned, or returned damaged beyond normal use,
customer authorizes BLU BIN Rentals to charge a replacement fee of $40 per bin.
Customer agrees to return all dollies in the same general condition in which they were delivered, ordinary
wear and tear excepted. If a dolly is lost, stolen, not returned, or returned damaged beyond normal use,
customer authorizes BLU BIN Rentals to charge a replacement fee of $75 per dolly.
Customer agrees that all bins must be returned empty, dry, and reasonably clean. Bins must be free of
trash, food, liquids, soil, excessive hair, odors, stickers, tape, adhesive residue, marker, paint, hazardous
materials, or any other substance that requires additional cleaning. If bins or dollies are returned in a
condition requiring extra cleaning, customer authorizes BLU BIN Rentals to charge a cleaning fee of $50.
Customer may use BLU BIN-provided labels or approved removable labels only. Customer may not apply
permanent stickers, tape, paint, marker, decals, or other adhesive materials to the bins or dollies unless
approved by BLU BIN Rentals.
Customer agrees not to place prohibited items inside BLU BIN rental bins. Prohibited items include
hazardous materials, flammable items, chemicals, gasoline, propane, weapons, ammunition, illegal
substances, perishable food, liquids that may leak, animals, live insects, medical waste, garbage, or any
item that may create odor, contamination, damage, danger, or legal risk.
Customer is responsible for packing, loading, unloading, and protecting all personal property placed inside
the bins. BLU BIN Rentals is not responsible for damage to customer belongings, including fragile items,
electronics, glassware, artwork, valuables, documents, or other personal property packed by the customer
or handled by third parties.
Customer acknowledges that BLU BIN Rentals provides rental bins, dollies, and related rental equipment
only. Unless otherwise agreed in writing, BLU BIN Rentals does not provide moving labor, packing labor,
unpacking labor, in-home moving services, or furniture moving services.
Customer acknowledges that BLU BIN Rentals does not enter homes, apartments, offices, private rooms,
interior hallways, or other interior spaces. Standard delivery and pickup are curbside, driveway, loading
dock, garage entrance, building entrance, or another safe outside-accessible location approved by BLU BIN
Rentals.
Customer may request outside stair assist where available. Outside stair assist applies only to exterior stairs
or outside-accessible areas and does not include carrying bins through interior rooms, interior hallways,
elevators inside a private residence, or any other in-home service. BLU BIN Rentals reserves the right to
refuse outside stair assist if the path is unsafe, blocked, wet, icy, unstable, too narrow, or otherwise
unsuitable.
Customer is responsible for ensuring that the delivery and pickup locations are safe, accessible, and ready
at the scheduled time. This includes clearing walkways, driveways, loading areas, gates, parking areas,
exterior stairs, and any other access points needed for delivery or pickup.
Customer grants BLU BIN Rentals and its authorized delivery partners permission to enter the customer’s
driveway, loading dock, curbside area, building exterior, or other approved access area at the delivery and
pickup addresses for the purpose of delivering and collecting rental equipment.
Customer is responsible for providing accurate delivery and pickup information, including address, unit
number, gate code, access instructions, delivery date, pickup date, and any information about outside stairs
or access limitations. BLU BIN Rentals is not responsible for delays, failed deliveries, failed pickups, or
added fees caused by incomplete or incorrect information provided by the customer.
Customer is responsible for being available at the scheduled delivery and pickup appointments unless an
unattended delivery or pickup is approved by BLU BIN Rentals. If no one is available at the scheduled
appointment time and the equipment cannot be delivered or picked up, customer may be charged a
redelivery, return trip, or missed appointment fee of $50.
Customer agrees to provide at least 48 hours’ notice to reschedule or cancel a delivery or pickup
appointment. If customer reschedules or cancels with less than 48 hours’ notice, or if the bins and dollies
are not ready for pickup at the scheduled time, BLU BIN Rentals may charge a rescheduling, cancellation,
return trip, or missed pickup fee of $50.
Customer agrees that the standard rental period is 10 days unless otherwise stated in writing. The rental
period begins on the scheduled delivery date and ends on the scheduled pickup date or the date the
equipment is returned to BLU BIN Rentals.
Customer agrees that bins not returned by the agreed pickup date may be subject to a late fee of $1 per
bin, per day. Late fees continue until the bins are returned, collected, or otherwise resolved with BLU BIN
Rentals.
Customer agrees that dollies not returned by the agreed pickup date may be subject to an additional rental
fee of $10 per dolly, per week. This fee continues until the dollies are returned, collected, or otherwise
resolved with BLU BIN Rentals.
If bins or dollies are not returned within 30 days after the agreed return date and customer has not
communicated with BLU BIN Rentals to extend the rental, BLU BIN Rentals may treat the equipment as not
returned and charge the customer the applicable replacement value, including $40 per bin and $75 per
dolly.
Customer acknowledges and authorizes BLU BIN Rentals to charge the payment method associated with
the order, to the extent permitted by the payment processor and applicable law, for the rental price, delivery
fees, pickup fees, outside stair assist fees, late fees, missed appointment fees, cleaning fees, damage fees,
replacement fees, storage charges if applicable, taxes, and any other amounts owed under these Terms and
Conditions.
Customer agrees that only BLU BIN Rentals or an authorized BLU BIN Rentals partner may collect the rental
equipment. Customer should not release bins, dollies, or rental equipment to any person or company that
is not clearly acting on behalf of BLU BIN Rentals.
Customer agrees not to overload bins or use bins in a manner that may cause damage or injury. Customer
should use reasonable care when lifting, carrying, stacking, or moving bins and should not stack bins in an
unsafe manner.
Customer acknowledges that dollies are provided for moving stacked bins only and must be used carefully
on safe, level surfaces. Customer accepts responsibility for injury, damage, or loss resulting from improper
use of dollies, overloaded bins, unsafe stacking, stairs, uneven surfaces, or misuse of equipment.
Customer agrees that BLU BIN Rentals is not responsible for damage to floors, walls, doors, elevators,
driveways, sidewalks, landscaping, vehicles, furniture, or other property caused by the customer’s use,
movement, storage, or handling of bins and dollies.
BLU BIN Rentals warrants that rental equipment will be delivered in usable condition at the start of the
rental period. If customer believes equipment is unusable at the time of delivery, customer must notify BLU
BIN Rentals as soon as reasonably possible. BLU BIN Rentals’ responsibility is limited to repair, replacement,
credit, or reasonable adjustment as determined by BLU BIN Rentals.
Customer agrees that any belongings placed in bins for storage or transport remain the customer’s
responsibility. BLU BIN Rentals is not responsible for loss, damage, breakage, theft, mold, odors,
temperature-related damage, water damage, pest damage, or any other damage to customer belongings
unless otherwise required by law.
Customer agrees to indemnify, defend, and hold harmless BLU BIN Rentals, its owners, officers, employees,
contractors, agents, delivery partners, and affiliates from and against any claims, damages, losses,
liabilities, injuries, costs, expenses, and attorney’s fees arising from or related to customer’s possession,
use, misuse, storage, handling, packing, loading, unloading, or return of the rental equipment.
If storage services are requested and accepted by BLU BIN Rentals, customer agrees that storage terms,
pricing, access rules, pickup fees, delivery fees, inventory procedures, and storage limitations may be
subject to separate storage terms. Unless a separate storage arrangement is confirmed by BLU BIN Rentals,
standard rental terms and late fees continue to apply.
Customer agrees that delivery and pickup times are scheduled in good faith but may be affected by traffic,
weather, safety issues, access issues, equipment availability, staffing, or other circumstances outside BLU
BIN Rentals’ control. BLU BIN Rentals will make reasonable efforts to communicate delays and complete
service as soon as reasonably possible.
Customer agrees that rental fees, delivery fees, pickup fees, outside stair assist fees, and other order
charges may be non-refundable once equipment has been dispatched, delivered, or reserved for the
customer. Any refund, credit, or adjustment is at the discretion of BLU BIN Rentals unless otherwise
required by law.
Customer agrees that BLU BIN Rentals may contact the customer by phone, text message, or email
regarding the order, delivery, pickup, payment, scheduling, rental extension, missing equipment, service
updates, or related business matters.
BLU BIN Rentals reserves the right to refuse service, cancel an order, modify delivery or pickup
arrangements, or require additional fees if the order presents safety concerns, access problems, inaccurate
information, unreasonable risk, prohibited items, or other circumstances that make service impractical or
unsafe.
These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts, unless
another governing law is required by applicable law. Any dispute arising from these Terms and Conditions
or the rental of BLU BIN Rentals equipment shall be handled in a court or forum with proper jurisdiction.
BLU BIN Rentals may update these Terms and Conditions from time to time. Any changes will apply to
future orders after the updated terms are posted or provided. Previously confirmed rentals will be honored
based on the terms accepted at the time of order, unless both parties agree otherwise in writing.
By completing an order, customer confirms that customer has read, understood, and agreed to these BLU
BIN Rentals Terms and Conditions.
BLU BIN RENTALS TERMS AND CONDITIONS FOR EMAIL, CALL, AND TEXT COMMUNICATIONS
By using the BLU BIN Rentals website, submitting a form, placing an order, requesting a quote, scheduling
delivery or pickup, or otherwise providing your contact information to BLU BIN Rentals, you agree to these
Terms and Conditions for Email, Call, and Text Communications.
By providing your email address, phone number, or other contact information, you authorize BLU BIN
Rentals to contact you by email, phone call, and text message regarding your inquiry, quote request, order,
delivery, pickup, rental, payment, customer service, account updates, service updates, and related business
matters.
BLU BIN Rentals may send transactional and service-related communications, including order
confirmations, delivery reminders, pickup reminders, scheduling updates, payment notices, rental
extension notices, missing equipment notices, quote follow-ups, customer service messages, and other
communications related to your use of our services.
If you separately opt in to receive marketing or promotional communications, BLU BIN Rentals may send
you emails or text messages about promotions, new services, service area updates, special offers, product
updates, moving tips, storage options, and other marketing-related information.
Consent to receive marketing text messages, marketing calls, or promotional communications is not
required as a condition of purchasing or renting from BLU BIN Rentals. You may still place an order or
request service without agreeing to receive promotional text messages.
BLU BIN Rentals may use automated systems, email platforms, text messaging platforms, customer
relationship management tools, or other service providers to send communications. These service
providers may process your contact information only as needed to provide communication services for BLU
BIN Rentals.
BLU BIN Rentals will not sell your phone number or email address to third parties for their own
independent marketing purposes. We may share your contact information with service providers, delivery
partners, payment processors, website providers, messaging platforms, or other vendors as needed to
operate our business and provide services to you.
Text message frequency may vary depending on your order, account activity, delivery schedule, pickup
schedule, service requests, or promotional preferences. Message and data rates may apply depending on
your mobile carrier and plan.
You may opt out of promotional emails by clicking the unsubscribe link included in promotional emails or by
contacting BLU BIN Rentals directly.
You may opt out of text messages by replying STOP to a BLU BIN Rentals text message, where supported.
After you reply STOP, you may receive one final confirmation message confirming that you have been
unsubscribed.
For help with text messages, you may reply HELP where supported, or contact BLU BIN Rentals directly at
1-844-BLUBINS.
If you opt out of promotional communications, BLU BIN Rentals may still send you non-promotional
communications related to your order, rental, delivery, pickup, payment, account, customer service, safety,
legal notices, or other service-related matters.
If you opt out of text messages entirely, BLU BIN Rentals may need to contact you by email or phone call
regarding delivery, pickup, scheduling, payment, customer service, or other order-related matters.
BLU BIN Rentals will make reasonable efforts to process opt-out and communication preference requests in
a timely manner. Some communications may already be in progress before your request is processed.
You agree that communications from BLU BIN Rentals may include information related to your order or
service, including delivery dates, pickup dates, addresses, access instructions, payment status, equipment
status, and other information necessary to provide service.
You agree not to provide a phone number or email address that does not belong to you or that you are not
authorized to use. If you provide contact information for another person, you represent that you have
permission to provide that information to BLU BIN Rentals.
You acknowledge that mobile carriers are not responsible for delayed, undelivered, or failed text messages.
Delivery of text messages may depend on your mobile carrier, device, network availability, and other factors
outside BLU BIN Rentals’ control.
BLU BIN Rentals takes reasonable steps to protect customer information, but electronic communications
may not always be secure. Please do not send sensitive payment information, passwords, or highly
confidential information by text message or unsecured email.
For more information about how BLU BIN Rentals collects, uses, stores, and protects customer information,
please review our Privacy Policy.
BLU BIN Rentals may update these Email, Call, and Text Communication Terms from time to time. Updates
will apply to future communications after the updated terms are posted or otherwise made available.
By using the BLU BIN Rentals website, submitting your contact information, placing an order, requesting a
quote, or opting in to communications, you acknowledge that you have read, understood, and agreed to
these Terms and Conditions for Email, Call, and Text Communications.